Role inquiries
Share published role details and the approved application route.
Recruitment
Connect the right questions with the right recruiter.
Give candidates and employers distinct paths through one organized conversation experience.
14-day free trial · No credit card required
CHATTRON / RECRUITMENT
Recruitment pipeline
◎
Recruitment pipeline
A clear owner for every enquiry{tiles}
EXAMPLE WORKFLOW→
BUILT AROUND YOUR WORK
Useful help at every step.
Application guidance
Explain the process without making automated hiring decisions.
Recruiter handoffs
Connect candidates with a recruiter for individual questions.
THE RECRUITMENT CUSTOMER JOURNEY01 02 03
From first question to the right next step.
Understand intent
Ask whether the visitor is applying for a role or hiring for a team.
Collect preferences
Capture role interests, availability and location preferences.
Make the introduction
Route the enquiry to the recruiter responsible for that role or account.
ILLUSTRATIVE RECRUITMENT CONVERSATION
Are you recruiting for remote engineering roles?
Share your preferred role and location so a recruiter can guide your next step.
Route to your recruitment team →THE TOOLS BEHIND THE EXPERIENCE
A connected set of capabilities.
Live Chat
Meet customers on your website when a question could become a reason to leave. Keep the conversation personal, organized, and easy to continue.
Explore →Pre-Chat Form
Collect the few details your team needs before a conversation begins. A short form helps people reach the right person without unnecessary back-and-forth.
Explore →Chat Transfer
Move a conversation to the teammate who can resolve it while keeping the discussion intact. Make the handoff feel like progress rather than another delay.
Explore →COMMON QUESTIONS
A thoughtful starting point.
Can this fit our recruitment workflow?
Start by mapping your main inquiry types and the teams responsible for them. Configure greetings, intake, and routing around that map.
What should we collect in the first conversation?
Ask for the minimum information required to understand the request. Use approved specialist channels for sensitive information or decisions.
How can we get a tailored demonstration?
Contact the team with a short description of your current process and the customer experience you want to improve.
YOUR NEXT CUSTOMER STARTS HEREEvery great connection
Every great connection
begins with hello.
Make your next conversation a reason to choose you.
Start Your Free Trial →14 days. No credit card required.