Visual clarity
A screenshot can explain a problem that would otherwise require several messages.
File SharingShow the detail.
Show the detail.
Solve the question.
Some things are easier to show than describe. Keep relevant screenshots and documents beside the conversation to help your team understand the issue.
14-day free trial · No credit card required
● ● ●File Sharing↗
Emma WilsonWebsite visitor · Product page
OnlineHi! Can you help me choose the right plan?
Of course. Tell me a little about your team and what you need.
We’re a small team growing our online store.
Write a thoughtful reply… ↗
CHATTRON WORKSPACE · ILLUSTRATIVE INTERFACE
Chat experience & engagementThoughtful tools.
Thoughtful tools.
A better daily experience.
Files with context
Keep the attachment connected to the discussion it belongs to.
Responsible handling
Define appropriate file types, limits, and internal handling practices for production uploads.
IN THE EVERYDAY MOMENTSA practical difference.
A practical difference.
A more useful conversation.
Some things are easier to show than describe. Keep relevant screenshots and documents beside the conversation to help your team understand the issue.
Connect this capability with your team’s existing service approach. Decide who owns the next step, keep the customer informed, and review the experience together as your operation grows.
AN EXAMPLE IN PRACTICE
A visitor shares a screenshot of a checkout error, helping an agent understand exactly what happened.
Good support moves the conversation forward. ↗A SIMPLE START
Make it part of your workflow.
Request a relevant file
Begin with a clear purpose and the information your team needs.
Review it with context
Choose settings and responsibilities that fit the way your business operates.
Explain the next step
Review the experience with a realistic example before expanding your setup.
YOUR QUESTIONS, ANSWERED
A little more clarity.
Who is file sharing for?
It is intended for teams that want a more organized customer experience. Start with the use case described above and confirm the plan and configuration that fit your workflow.
How does it work with the rest of Chattron?
Use this capability alongside your shared inbox, team ownership, and customer context. The goal is a connected experience rather than another isolated tool.
Can we see the experience before getting started?
Try the demonstration chat on this site and explore the interface previews. Contact the team to discuss the configuration and production capabilities your business requires.
BETTER TOGETHER
Keep the connection going.
AI Chatbot
Give visitors a useful answer the moment they ask. Automate familiar questions while your people focus on conversations that need judgment, empathy, and expertise.
Explore →Mobile App
Stay close to your customers when you are away from your main workspace. A focused mobile experience keeps the important conversations within reach.
Explore →Live Chat
Meet customers on your website when a question could become a reason to leave. Keep the conversation personal, organized, and easy to continue.
Explore →YOUR NEXT CUSTOMER STARTS HEREEvery great connection
Every great connection
begins with hello.
Make your next conversation a reason to choose you.
Start Your Free Trial →14 days. No credit card required.