Before you start
Make sure you are working in the correct workspace and have permission for the task. Review the current configuration before making a change so you can recognize its effect.
This guide describes the intended production workflow. The downloadable website demonstrates the public interface; account, billing, and workspace controls require a connected service.
Prepare the right starting point
Choose the workspace timezone and the real coverage hours for each day.
Complete the task thoughtfully
Write an offline greeting that explains the next available response period.
Verify the result
Test the boundary between open and closed hours and review holidays separately.
Final checks
Confirm that the result matches your intention and that the visitor or teammate affected by the change still has a clear next step. If something is unexpected, review the inputs and contact support with a concise explanation.