Before you start
Make sure you are working in the correct workspace and have permission for the task. Review the current configuration before making a change so you can recognize its effect.
This guide describes the intended production workflow. The downloadable website demonstrates the public interface; account, billing, and workspace controls require a connected service.
Prepare the right starting point
Choose the timezone used for the workspace’s operating schedule.
Complete the task thoughtfully
Review how that timezone affects operating hours, reports, and the times shown to your team.
Verify the result
Test a transition near the start or end of coverage to confirm that availability messages stay accurate.
Final checks
Confirm that the result matches your intention and that the visitor or teammate affected by the change still has a clear next step. If something is unexpected, review the inputs and contact support with a concise explanation.